Frequently Asked Questions

Welcome to our FAQ Page

Ordering and Payments

On the product details page, you can either tap:

  • "Add to Cart" to place the selected item on your shopping cart or
  • "Buy It Now" to place an order directly. 

Chat thru our Messenger

Chat thru our Messenger if your may have any questions before placing order.

Chat now feature on the bottom left of the page (shoes as Messenger icon) allows you to send a personal message to us directly. If you need more help with product details, product variety, and product sizes, you may chat with us to get an answer right away. 

Buy It Now

From the product detail page, tap "Buy It Now". If a variation is available, choose one and indicate your preferred quantity and color. Once confirmed, you will be directed to checkout.

On the "Checkout" page, make sure to:

  1. Select input your email or mobile phone number
  2. Check the available shipping options.

SHIPPING - Shipping thru Couriers

PICK UP - Pick up thru Lalamove, Grab, Mr. Speedy or You or your representative.

3. Input your Shipping Address if you choose to SHIP delivery options. Pick up options lets you input the Billing/Shipping address.

4. Shipping method : Choose if Metro Manila or Provincial Shipping

5. Choose your preferred mode of payment.

6. Do not forget to tap Complete Order button

Listed below are supported payment channels that are available on checkout.

1. Money Order or Remittance/Payment Centers

Buyer can pay at any supported remittance and payment centers such as

  • LBC Remittance
  • Palawan
  • M. Lhullier
  • Western Union
  • Cebuana

2. Bank Deposit

Buyer can deposit payment Over-the-Counter on any of our supported Banks 

Buyer can also pay thru Online Transfer.

  • BPI
  • BDO
  • Union Bank

3. Atome Shopping Installments

Shop online and pay in 2, 3, or 6 light and easy monthly installments for purchases more than PHP 3,000.00, or defer payment for up to 1 month for purchases amounting to PHP 3,000.00 and below. 

Download Atome app, apply online need 1 valid ID only

Register and Pay thru checkout

For more details for SHOP NOW PAY LATER, click here 

 

4. Cash on Pick up

Buyer can pay thru Cash at the time of pick up whether self pick up or via Same day delivery service such as Lalamove, Grab, Angkas, Mr Speedy.

Note that Service Fee will shouldered by you and will be collected to you at the time of delivery.

 

5. Cash on Delivery (not available at this time)

Buyer can select COD Metro Manila or COD Provincial during the check out and pay cash for your orders upon delivery. Cash on Delivery rates applies.